Effective Date: September 9, 2026
Galan Well Drilling & Pump Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your choices regarding communications from us.
Information We Collect
We may collect personal information when you contact us, request a quote, schedule service, submit a form through our website, communicate with us by phone, email, or text message, or otherwise do business with us.
The information we may collect includes:
- Name
- Phone number
- Email address
- Mailing address or service/property address
- Information regarding your well, pump system, property, construction project, or requested service
- Communications you send to us, including emails, text messages, and website inquiries
- Billing and payment-related information when necessary to provide our services
- Other information you voluntarily provide to us
How We Use Personal Information
We may use the information we collect to:
- Respond to inquiries and requests for quotes
- Schedule and provide well drilling, pump, repair, and related services
- Communicate with customers regarding appointments, estimates, projects, service updates, invoices, and other business matters
- Send text messages when a customer has provided appropriate consent
- Process payments and maintain business records
- Provide customer support
- Improve our website, services, and customer experience
- Comply with applicable legal and regulatory requirements
- Protect our company, customers, employees, and property from fraud, misuse, or unlawful activity
How Personal Information Is Shared
We do not sell or rent your personal information.
We may share personal information with service providers that assist us in operating our business, such as website hosting providers, communications providers, payment processors, accounting providers, and other vendors necessary to provide our services.
These service providers are permitted to use information only as necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect our legal rights, property, customers, or employees.
SMS Privacy
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Mobile phone numbers and SMS consent information collected for the purpose of sending text messages will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
SMS Terms of Service
By opting into SMS from a web form or other medium, or by providing your mobile phone number and consenting to receive SMS messages from Galan Well Drilling & Pump Inc., you agree to receive conversational and informational text messages related to our services.
Messages may include:
- Responses to customer inquiries
- Appointment scheduling and confirmations
- Service and technician updates
- Estimates and quote-related communications
- Project and job-status updates
- Billing or payment-related communications
- Follow-up communications regarding requested services
- Other conversational communications related to services you requested
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact Galan Well Drilling & Pump Inc. through the contact information provided on our website.
Consent to receive SMS messages is not a condition of purchasing goods or services.
For additional information, please review this Privacy Policy at:
https://galanwelldrilling.com/privacy-policy/
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Choices
You may choose not to provide certain personal information, although doing so may limit our ability to provide certain services.
You may opt out of SMS communications at any time by replying STOP.
You may also contact us to request that we update or correct personal information we maintain about you.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Galan Well Drilling & Pump Inc.
Contact information is available through our website.
Who we are
Our website address is: https://galanwelldrilling.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.